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Terms & Conditions
Booking Terms and conditions:
ADDRESS: THE ELMFIELD, TORRS PARK, ILFRACOMBE, EX34 8AZ.
CHECK-IN TIME is AFTER 4 P.M. AND CHECKOUT is 10 A.M.
NO Early Check-in or late checkout.
This is a NON SMOKING property.
PETS are only permitted with prior approval. £25 per pet per night fee
applies. All pets must be leashed at all times in the garden. Pet owners are
responsible for cleaning up any/all pet refuse. Pets are not
allowed on furniture at any time. Any evidence of pets on
furniture may incur extra cleaning fees. All pets must be up-todate on rabies vaccinations and all other vaccinations.
Heartworm prevention is highly recommended. All pets are to
be treated with Advantage or similar topical flea and tick
repellent three (3) days prior to arrival. As Fleas and ticks are
very rampant in this area and can cause harmful/fatal illness to
humans and pets. All items above are the sole responsibility of
the pet owner. The property owners assume no responsibility
for illness or injury that humans or pets may incur while on the
premises.

SECURITY/RESERVATION DEPOSIT - A security deposit of
£500 is required. A valid credit card must be presented upon
arrival in order to preauthorise the amount required.
The security deposit will not be used provided the following
provisions are met.
· No damage is done to property or its contents, beyond
normal wear and tear.
· No charges are incurred due to illegal activity
· No charges are incurred due to the activity of pets
· The property is left in a clean and tidy state
· All debris, rubbish and recycling are placed in the outside
bins provided
· All keys are left on the lobby reception desk and the house is left
locked.
· All charges accrued during the stay are paid prior to
departure.
· No linens are lost or damaged.
· No early arrival or late departure.
· The car park is to be vacated by midday on the date of
departure
· The renter is not evicted by the owner or their representative
or the Police.

We are also required to retain a signed copy of a good behaviour bond and obtain a further £500 preauthorisation on a card against any breaches. Please make your party aware of these conditions as we are in a residential area.

PAYMENT – A non-refundable deposit is required to secure the
booking. Full payment must be made 6 weeks prior to arrival.
CANCELLATIONS - A sixty (60) day notice is required for
cancellation.
Cancellations that are made more than sixty (60) days prior to
the arrival date will receive a refund of any instalments made,
however the 25% booking deposit is non-refundable.
Cancellations or changes that result in a shortened stay, that
are made within 60 days of the arrival date, forfeit the all
payments and the deposit. Changes to booking dates or early
departure does not warrant any refund.

MAXIMUM OCCUPANCY – The maximum number of guests is
limited to 21 (twenty one) persons. 

MINIMUM STAY – This property requires a three (3) night
minimum stay. Longer minimum stays may be required during
holiday periods. If a rental is taken for less than three days, the
guest will be charged the three-night rate.

INCLUSIVE FEES – Rates include a one-time linen & towel
setup. Facilities fees are included in the rental rate.

NO DAILY HOUSEKEEPING SERVICE – While linens and bath
towels are included in the unit, daily maid service is not
included in the rental rate. A housekeeping service is available
at a cost of £50 per day.
We suggest you bring beach towels.
We do not permit towels or linens to be taken from the
property.

RATE CHANGES – Rates subject to change without notice.
FALSIFIED BOOKINGS – Any booking obtained under false
pretence will be subject to forfeiture of advance payment,
deposit and/or rental money, and the party will not be
permitted to check in.

WRITTEN EXCEPTIONS – Any exceptions to the above
mentioned policies must be approved in writing in advance.

PARKING - There are 10 car park spaces. The car park must be
vacated by 2pm on the date of departure.

SWIMMING POOL
No children under the age of 14 permitted in the swimming
pool or pool house at any time, unless accompanied by an
adult. Use of the swimming pool and pool house is entirely at
your own risk. It is possible that the pool will need to be
checked during your stay, if this is the case we will let you
know the times that this will take place.
We strongly recommend you take out travel insurance for your trip